Last Updated: March 9, 2026

1. Who We Are

Lefamcare is a company specializing in the design, manufacturing, and sales of pet products. Our registered address is: Room 309, Film Building, Jinhua Road, Fuhua Community, Xixiang Street, Bao’an District, Shenzhen, China.

This Privacy Policy applies to personal information we collect through our official website, social media platforms (including Facebook), and other channels.

2. Information We Collect

2.1 Information You Provide Directly

Name, phone number, and email address

Shipping address and billing address

Order information and payment details (processed through third-party payment platforms)

Customer service communication records

2.2 Automatically Collected Information

Device information (IP address, browser type, operating system)

Usage data (visit time, pages viewed, click behavior)

Cookie and similar tracking technology data

3. How We Use Your Information

Order Processing: To fulfill product delivery and after-sales service

Customer Communication: To respond to inquiries and send order status updates

Product Improvement: To analyze user behavior and optimize products and services

Marketing & Promotion: To send product information and promotional offers (with your consent)

4. Information Sharing & Third-Party Services

We do not sell your personal information. However, to provide our services, we may share data with the following parties:

Regarding Facebook Data Usage:

We use tools such as Facebook Pixel to understand advertising effectiveness and user engagement

This helps us display more relevant pet product information to you

You can manage this feature through Facebook Ad Preferences settings

5. Your Rights

Under applicable data protection laws, you have the following rights:

Right to Access: Obtain a copy of the personal information we hold about you

Right to Rectification: Update or correct inaccurate information

Right to Erasure: Request deletion of your personal data (where legally permissible)

Right to Withdraw Consent: Unsubscribe from marketing communications at any time

Right to Data Portability: Obtain your personal data in a structured format

How to Exercise Your Rights: Email us at sales01@letuidea.com or call +86 15999597682

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

SSL encrypted transmission

Access control and permissions

Regular security assessments

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. International Data Transfers

As a global business, your data may be transferred to and processed on servers located outside your country/region. We ensure that such transfers comply with applicable data protection laws.

9. Children’s Privacy

Our products are intended for pet owners, not children under 13 years of age. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be notified through website announcements or email.

11. Contact Us

If you have any questions regarding privacy, please contact us:

Lefamcare
Email: sales01@letuidea.com
Phone: +86 15999597682
Address: Room 309, Film Building, Jinhua Road, Fuhua Community, Xixiang Street, Bao’an District, Shenzhen, China